Disclaimer and Café Coffee Day Privacy Statement

This Privacy Statement ("Statement") applies to the mobile application of Café Coffee Day (India market) (CCD app, or app). In this Statement, the terms "Café Coffee Day", “CCD”, "us", and "we" refer to Coffee Day Enterprises Limited and its respective subsidiaries and affiliated companies.

We respect your Privacy. This Privacy Policy provides concisely the manner in which your data is collected and used by us. By accessing the services provided by us on our app, you agree to the collection and use your data by us in the manner provided in this Privacy Policy.

You understand and agree that we use third party service providers to store and process your personal information and other information which you provide to us and such third parties may store and process your personal information in a Country or State which may not have Jurisdiction over You and/or such Country or State may not have any data protection or data privacy laws or such Country’s or State’s data protection or data privacy laws may not be as strong as the Country or State having Jurisdiction over you or us. You agree and understand that we provide no guarantee, warranty or assurance that such third party service providers will protect your information and we shall not be liable for any actions, commission, omission, misconduct, fraud or negligence (whether in contract or tort or under Public Policy) of these third parties unless such actions, commission, omission or negligence of the third party is attributed to a direct cause of misconduct and gross negligence of Cafe Coffee Day.

Your use of this App is entirely at your risk for which we shall not be liable. This App contains material which is owned by us or licensed to us. This material includes, but is not limited to, the design, layout look, appearance, graphics, and its reproduction or imitation in any way is prohibited, unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

You consent and accept this Privacy Policy when you sign up for access, or use our Products, Services , Content, features technologies or functions offered on our App and all related applications and Services.

Information We Collect

We collect certain information about you and the services you use. The information we collect falls into three different categories: (1) information you give us; (2) information we collect from you automatically when you use our services; and (3) information we collect from other sources.

Information You Give Us

We collect information you give us when you use our services. Some examples of using our "services" are when you visit one of our stores, signup to the CCD App, or participate in a survey or promotion. The information you give us may include your first or last name, email address, phone number, financial account information such as a credit card number, birthday, demographics information, and any other information you choose to give us.

Information We Collect When You Use Our Services

When you use our services, we may collect information about the services you use and how you use them. This information includes:

Information we collect from other Sources

We also collect information that is publicly available. For example, we may collect information you submit to a blog, a chat room, or a social network like Facebook, Twitter or Google+. We may also collect information about you from other companies and organizations. By gathering additional information about you, we can correct inaccurate information and give you product recommendations and special offers that are more likely to interest you.

How We Use the Information We Collect

We may use the information we collect about you in a variety of ways, including:

Sharing of information that we collect

We may share your information in the following circumstances:

Our use of technology

When you use our mobile app, we may allow third parties to collect information about you. The information collected by third parties may include the type of device, your operating system, your browser, your internet service provider, your domain name, your internet protocol (IP) address, the date and time that you accessed our service, the website that referred you to our app download link, the web pages you requested, the date and time of those requests, and the subject of the ads you click or scroll over. We allow third parties to collect this information on our App for the following purposes:

Cookies, Web Beacons and Similar Technologies

Variety of technologies may be used to collect information about your device and use of our services.

Information Collection Choices

You can make choices about the information we collect about you:

Changing Your Information or Uninstalling the App

If you want to change your information you can go to the My Profile section and change the personal data that you had provided. When you uninstall the App we will stop collecting any new information about you. However your existing information which was logged prior to un-installation shall be retained.

How We Protect Your Information

CCD protects your information using technical, physical, and administrative security measures to reduce the risk of loss, misuse, unauthorized access, disclosure or modification of your information. Some of our safeguards include firewalls, data encryption, physical access controls, and administrative informational controls. While we have employed security technologies and procedures to assist safeguarding your personal information, no system or network can be guaranteed to be 100% secure.

Storing and Processing Your Information

Use by Minors

We do not intend for our app services to be used by anyone under the age of 16. If you are a parent or guardian and believe we may have collected information about a child, please contact us as described in the Contact Us section, below.

Changes to This Privacy Statement

We may update this Statement from time to time. We encourage you to look for updates and changes to this Statement.

Contact Us

We welcome your questions, comments and concerns about privacy. You can contact CCD Customer Service by phone at 1800-102-5093, or by email at app@cafecoffeeday.com

Limitation of Liability

We respect your privacy, and no part of the information you have provided would be sold, disclosed, or made accessible to third parties or the public. However, Café Coffee Day may disclose personal or other information, if required to do so by law in accordance with judicial and/or other governmental action. Café Coffee Day expressly specifies that café Coffee Day shall not be responsible for any information provided by the Customer, Café Coffee Day shall endeavour to keep upto date and correct information provided by the Customer and Café Coffee Day shall make no representation or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the information, products, services, or related graphics contained on the website for any purpose. Any reliance the Customer place on such information shall be strictly at the risk of the Customer.

In no event Café Coffee Day shall be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website/product.